COSTAHAUS · SERGIO CASTAÑO

Your questions,on the table.

Answers to help you understand how we begin and what your proposal will define.

Why do you work through private consultations?

I have chosen to work directly with my clients, at their property or remotely. Each consultation is dedicated to understanding your home, listening to your priorities and reviewing the project with you. Personal contact continues through design, decisions and coordination of ordering and fitting.

Do you have a shop or showroom?

COSTAHAUS operates without its own showroom. We work through private visits to your property or online meetings, with direct contact with me. We agree how you will see samples and check finishes before confirming your kitchen.

Can we work together if I live outside Spain?

Yes. Send me plans, photos and references. We can develop and review the design by email, WhatsApp or video call, in English or Spanish. For a Costa del Sol kitchen, we agree property access, measurement checks and the stages that require someone there.

Can appliances and installation be included?

We can plan the project with cabinetry, appliances, worktops and installation coordination. Your proposal will detail exactly what is included and under which terms.

Who installs my kitchen?

Installation is carried out by companies dedicated exclusively to kitchen fitting, with over 20 years of experience on the Costa del Sol. I coordinate the installation with them and remain your point of contact throughout the project. The included work and schedule are set out in your proposal.

Who do I contact if an issue arises?

You contact me. I continue looking after your project after fitting: I receive your enquiry, coordinate it with Nobilia, the worktop company or the appliance manufacturer as appropriate, and keep you informed. If the issue concerns installation contracted through COSTAHAUS, I also coordinate the review with the fitting company.

What guarantees does my kitchen have?

New products sold to you by COSTAHAUS as a consumer in Spain have a three-year statutory guarantee from delivery for lack of conformity. I provide the guarantee terms for the Nobilia cabinetry, worktops and appliances. Any additional commercial warranty complements your statutory rights without reducing them. I coordinate aftersales enquiries for the products we supply.

Does online design include installation?

Online design alone does not include the supply or installation of the kitchen. We can design remotely and coordinate installation on the Costa del Sol, but all contracted products and services must be expressly listed in your proposal. Measurements and conditions at the property are checked before ordering.

How much does a kitchen cost?

It depends on the dimensions, layout, materials, appliances and installation. We start with your budget and define a specific proposal. The design scope and any costs are agreed with you before proceeding.

Where do you work?

Primarily in Mijas, Fuengirola, Marbella and nearby areas of the Costa del Sol. Visits are agreed by appointment and according to the project.

Can I begin with plans and photos?

Yes. They help us study the space and develop an initial proposal. Dimensions and installation conditions are verified before ordering.

What do I need for our first conversation?

A description of your home, your priorities and an approximate budget. Plans, photographs and reference images are welcome.

Can I retain an existing appliance?

We can assess this using the model, measurements and documentation. Compatibility with the cabinetry and overall design is checked before confirmation.

How do I know what is included?

The proposal should detail products, services, costs and terms. Design, delivery, fitting and any additional work are defined before we proceed.

Do you work with professionals?

Yes, we can discuss collaborations with architects, interior designers, renovation and property professionals. We agree the scope for each project.

How does your way of working affect the budget?

Working without my own showroom reduces fixed costs and allows me to offer competitive prices. Your proposal follows your priorities and details the products and services so you can see what your investment includes.

Let’s start
with a conversation.

Tell me where your property is and what you would like to do. We arrange a private home visit or an online meeting; you do not need everything decided.

Request a consultation

COSTAHAUS

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